Where Quality and Innovation Unite in Print
Superb quality, competitive pricing, and friendly, on-time service have been the foundation for the growth and success of BTS Graphics and Printing, LLC. After opening an Oakville storefront in 1998, BTS Graphics & Printing, LLC’s success necessitated to move to a larger facility on Zoar Avenue in Oakville in 2000. Since then, BTS Graphics & Printing, LLC has seen the need to purchase more equipment and complete another workspace expansion to better serve the Greater Waterbury area. BTS Graphics & Printing, LLC’s investment in equipment and technology will continue in order to provide the highest quality product possible. Despite BTS Graphics & Printing, LLC’s high-tech commitment to excellence, owner Tom Taylor, a 48-year printing industry veteran, wants to maintain a small company ethic so that quality and pricing are never sacrificed.
Whether it is continuous forms, business cards, four-color process catalogs, or brochures, BTS Graphics & Printing, LLC is committed to excellence in both quality and service.
Our Mission
BTS Graphics & Printing, LLC has been serving the Greater Waterbury area for more than 26 years with our in-house services ranging from creative design, high-quality full-color printing, state-of-the-art bindery, and digital printing, along with direct mail services. Our goal is to build a first-class company that consistently meets and exceeds the expectations of our customers and clients.
Values
We always aspire to the highest standards of customer service and quality. The concept of doing things right the first time is integral to our company. We deliver high-quality printing on time, every time.
Integrity
We strive to manage both our customer’s expectations and our business relationships, all in accordance with the highest standards. We treat all of our customers and clients with the respect and courtesy they expect and deserve.
Professionalism
Our staff is professional in all aspects of our business. We are innovative in our business approach.
Teamwork
We thrive on input from our customers and look forward to working with each of our clients on their projects. As we grow, we discover many creative ways to improve how we do business. We encourage continuous improvement within our team, our workflow, and our technology.
Customer Service
Our customer service representatives are the lifeblood of our organization. Their Experience and knowledge of the business is one of our greatest assets. They are available to answer your questions, take quote requests and make requested changes to your orders.